Responsible Gaming
Gaming Should Be Entertainment
We believe that casino gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we offer instant casino games and rapid withdrawals, it's important to approach gambling with realistic expectations and healthy habits.
Remember: The house always has a mathematical edge. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
All players must be at least 18 years of age or the legal age of majority in their province of residence in Canada, whichever is greater, to participate in online gambling.
We are committed to preventing underage gambling and employ strict age verification measures at registration and during account verification processes.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Gambling longer or with more money than intended
- Repeatedly trying to stop or cut back on gambling
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the time and money spent
- Gambling to escape problems, stress, anxiety, or depression
- Neglecting family, work, school, or other important responsibilities
- Borrowing money or going into debt to gamble
- Experiencing mood swings related to gambling wins and losses
- Friends or family expressing concern about your gambling habits
- Feeling irritable or anxious when unable to gamble
Self-Help Tools & Player Protection Features
We provide the following tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Establish maximum loss thresholds to protect your bankroll
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break from gambling
- Account Pause: Temporarily suspend your account for a cooling-off period
- Transaction History: Review detailed records of all your deposits, withdrawals, and gaming activity
To access these tools, please contact our customer support team or visit your account settings.
Support Organizations & Resources
If you or someone you know is struggling with gambling, help is available. Please reach out to one of these organizations:
Canada
- Responsible Gambling Council - Ontario-based organization providing prevention, research, and treatment resources
www.responsiblegambling.org - Gamblers Anonymous Canada - Free peer support meetings across Canada
www.gamblersanonymous.org - Problem Gambling Institute of Ontario - Treatment and counseling services
Call: 1-888-391-1111 (Ontario) - National Problem Gambling Helpline - Professional counseling services
Call: 1-888-PROBLEM (1-888-776-5236)
International Resources
- United States: National Council on Problem Gambling
www.ncpgambling.org - United Kingdom: GamCare
www.gamcare.org.uk - United Kingdom: GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk - Australia: Gambling Help Online
www.gamblinghelponline.org.au
Take Action Today
If you're experiencing difficulties with gambling, we encourage you to seek help immediately. There is no shame in asking for support—trained professionals are ready to assist you.
Problem gambling is treatable, and recovery is possible.
You can:
- Contact one of the support organizations listed above
- Use our self-exclusion tools to take a break
- Speak with a counselor or therapist who specializes in gambling disorder
- Reach out to a trusted friend or family member
- Contact our customer support team for confidential assistance
Your wellbeing is our priority. Play responsibly.
This Responsible Gaming information is provided for educational purposes. Victoria Midwifery Care's instant casino affiliate services are committed to promoting responsible gaming practices and supporting problem gambling prevention and treatment efforts across Canada.